SMS Terms & Conditions
Effective Date: September 28, 2026
Blue Diamond Care uses SMS/text messaging for limited workforce scheduling communications with participating employees and caregivers.
Types of Messages
Participants may receive:
Open-shift or shift-fill requests;
Scheduled-shift reminders; and
Weekly availability confirmations.
Blue Diamond Care does not use this SMS program for marketing or promotional messages.
Participation and Consent
Participation is voluntary. Employees and caregivers who choose to participate provide consent through Blue Diamond Care's onboarding or employment processes.
Consent to receive SMS messages is not a condition of employment.
Message Frequency and Charges
Message frequency varies based on scheduling activity. Weekly availability messages may generally occur once per week, while shift-related messages depend on individual scheduling circumstances.
Message and data rates may apply depending on your wireless carrier and service plan.
Opting Out
You may stop receiving SMS messages at any time by replying STOP or by contacting Blue Diamond Care.
After opting out, Blue Diamond Care will use an appropriate alternative method for necessary scheduling communications.
Help
For assistance, reply HELP or contact Blue Diamond Care:
Phone: (984) 333-8657
Email: care@BlueDiamondCareNC.com
Privacy
Blue Diamond Care does not sell or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Information may be processed by service providers as necessary to operate the messaging service.
Please review our Privacy Policy for additional information about our privacy practices.
Changes
Blue Diamond Care may update these SMS Terms when its messaging practices or applicable requirements change. The current version will be posted on this website with its effective date.