Home Care Agency Director & Community Relations
Cary • Raleigh • Apex • Morrisville, North Carolina
Pay: $78,000.00 - $85,000.00 per year Salary +Founding Agency Director & Community Relations Pre-Launch & Milestone Compensation
Blue Diamond Care is a North Carolina home care agency preparing for licensure and operational launch and is currently selecting its founding Agency Director & Community Relations — Home Care.
This leadership role supports the successful launch and ongoing operation of Blue Diamond Care through agency administration, community engagement, referral-network development, business growth, client intake oversight, operational readiness, quality management, and collaboration with clients, families, caregivers, referral sources, and agency leadership.
About the Opportunity
This is not a conventional high-pressure sales role and is not designed for aggressive census building.
We are seeking a trusted healthcare communicator who can legitimately satisfy a North Carolina Agency Director qualification pathway while becoming a consistent, credible presence for families, facilities, healthcare partners, and the broader community.
The role carries Agency Director authority and administrative accountability, with substantial operational emphasis on family communication, facility outreach, community relationship stewardship, and education without pressure or transactional messaging.
What You'll Do
As the Home Care Agency Director & Community Relations professional, you will:
Exercise the authority and responsibility assigned to the Agency Director and support compliance with applicable North Carolina home care requirements and Blue Diamond Care policies.
Serve as a professional daytime point of contact for families, prospective clients, referral sources, and community partners.
Develop trusted relationships with hospital discharge planners, case managers, rehabilitation facilities, assisted living and memory care communities, hospice providers, senior-serving organizations, and other community resources.
Conduct facility visits, breakfast or lunch educational sessions, community meetings, and relationship-building activities that explain Blue Diamond Care services and referral processes.
Make timely initial follow-up contact with prospective clients, families, and referral sources identified through the approved intake process.
Explain services and next steps clearly, gather preliminary information, and coordinate appropriate follow-up without creating sales pressure.
Maintain accurate outreach, referral-contact, follow-up, and administrative records in approved agency systems.
Participate in quality assurance, program evaluation, record oversight, policy implementation, and regulatory readiness activities within Agency Director authority.
Coordinate with the Agency Owner, General Manager, qualified service supervisors, and designated backup Agency Director while preserving clear role boundaries and accountability.
What We're Looking For
Required Qualifications
The selected candidate must satisfy at least one qualification pathway under 10A NCAC 13J .1001(b):
Be a health care practitioner as defined in G.S. 90-640(a);
OR
Have at least two years of supervisory or management experience in home care or another provider licensed pursuant to G.S. 131E or G.S. 122C;
OR
Hold a bachelor’s degree in health, business or public administration science and have at least one year of supervisory or management experience in home care or another licensed health care program.
Blue Diamond Care will verify the applicable qualification pathway before final appointment. Job titles alone will not be treated as sufficient verification.
Preferred Experience
Relevant experience may come from one or more of the following settings:
Assisted living
Memory care
Hospice
Hospital care transitions or discharge coordination
Care management
Social work or human services
Community outreach or healthcare liaison work
Home care or home health administration
Senior services or aging-services organizations
The Person We are Looking For
Creates trust through calm, clear, respectful communication.
Can guide an overwhelmed family without sounding clinical, rushed, or sales-oriented.
Communicates comfortably with healthcare professionals, facility leaders, case managers, and community partners.
Uses sound professional judgment and does not require unnecessary day-to-day supervision or office face time.
Respects established governance, role boundaries, documentation standards, and the intentional Blue Diamond Care operating model.
Values transparency and understands that trust must be reciprocal between the agency and the employee representing it.
Is energized by helping build a premium agency thoughtfully rather than chasing rapid growth.
Schedule & Availability
This is a Per-Diem (PRN) opportunity.
The operational position follows a primary Monday–Friday daytime schedule with no routine evening, weekend, or on-call responsibility.
Flexible scheduling is expected to accommodate facility visits, family meetings, outreach, networking, and administrative follow-up. Returning to the office solely for visibility is not required when responsibilities are being performed appropriately in the community or through approved remote work.
Compensation & Field Support
Operational salary: $78,000–$85,000 per year, depending on qualifications and the applicable Agency Director pathway.
Payroll: Biweekly.
Paid holidays: Seven paid holidays.
Paid time off: 15 days through Year 2; 18 days beginning at 3 years; and 20 days beginning at 5 years.
Business smartphone: Premium business smartphone appropriate for the role.
Business laptop: Premium business laptop appropriate for the role.
Car-wash membership: Agency-paid unlimited monthly membership.
Business mileage: Authorized business mileage reimbursed at the IRS standard business mileage rate in effect.
Community relationship development: Up to $500 per month for approved activities.
Professional development: Up to $2,000 annually for approved professional development.
Memberships: Approved community and professional membership reimbursement.
Continuing education: Approved continuing education during paid work time when scheduled in advance and operational coverage is maintained.
PRE-LICENSURE COMPENSATION
Initial Commitment Payment: $250
Earned after applicable pre-employment conditions and official W-2 start. Processed after payroll setup and final personnel-file approval.
Personnel-File Completion Payment: $250
Earned after required and applicable personnel-file documentation is complete, verified, and approved.
Pre-Licensure Retainer: $300 per month
Subject to approved ongoing eligibility terms while awaiting licensure and operational launch.
Operational-Launch Payment: $500
Subject to the approved launch date and active-employment conditions.
90-Day Post-Launch Retention Payment: $1,000
Subject to completion of 90 calendar days after operational launch and applicable active-employment conditions.
These payments do not replace wages owed for authorized compensable work. Separately authorized pre-licensure work must be approved, recorded, and paid under the applicable arrangement.
BENEFITS STATUS
Health Insurance / ICHRA: Under evaluation. No employer-sponsored health insurance, ICHRA benefit, reimbursement amount, or implementation date is currently established or promised.
Retirement Plan: Not offered at launch.
Ready to Apply?
A TRANSPARENT FOUNDING OPPORTUNITY
Applicants should apply with a clear understanding that Blue Diamond Care is in the North Carolina pre-licensure phase. This transparency is intentional.
We want candidates to evaluate the opportunity with the same complete information and respect that we expect from the person representing us. The right candidate will understand the current stage, value the paid readiness structure, and remain interested in helping establish a trustworthy, family-centered agency for the long term.
Interested candidates may apply directly through Blue Diamond Care's employment application.
Qualified applicants selected to move forward will be invited to participate in Blue Diamond Care's structured interview process.
Employment is contingent upon applicable pre-employment requirements, credential verification, and related employment conditions.
Equal Employment Opportunity
Blue Diamond Care is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.